Common queries answered
Frequently asked Questions
If you orderd a customized print, it usually takes 1 – 2 days to finish the design, it may take more depending on how many times the customer revises the design. If you choose an existing premade design it takes 1 – 2 days to print and 1 – 4 days to ship, depending on customer location.
We stand behind our products and provide a 100% satisfaction guarantee. You may return or exchange your order granted it has not been washed and worn.
Send us an email at customizedpetprints@gmail.com and we’ll update the shipping address. But please give us ample time to update, if the order has been shipped it’s already too late.
You’ll receive an email with tracking information once your order has shipped.
Please email us at customizedpetprints@gmail.com.
If your country is not listed in our shipping options. You may email us at customizedpetprints@gmail.com and request shipping to your country.
Some items may ship separately due to the nature of custom printing.